Privacy Policy
This Privacy Policy describes how PaperFig Query Volume collects, uses, stores, and shares information. It applies to the application named PaperFig Query Volume and to this website at queryvolume.paperfig.io.
This policy is separate from the Privacy Policy for the main PaperFig product, which is available at paperfig.io/privacy. The main PaperFig product helps researchers create scientific figures. PaperFig Query Volume is a keyword research helper used by the PaperFig team and is not that product.
Who we are
PaperFig Query Volume is operated by PaperFig, the operator of paperfig.io. For privacy questions or requests, email [email protected].
The information we collect
Depending on how the application is used, we may collect the following categories of information.
Account and authorization information
If you authorize PaperFig Query Volume to connect to an advertising account, we may receive identifiers associated with that authorization. This can include your name, email address, unique account identifiers, and the advertising account IDs you choose to connect. We receive only the information the authorization provider shares with us after you grant permission.
Keyword research information
When an authorized operator uses the application, we collect the keyword queries, language and location settings, and similar research parameters they submit, together with the search-volume and related keyword metrics returned for those queries. These records exist so the operator can complete the research and so we can diagnose errors.
Support communications
If you email us, we collect the address you use, the content of the message, and any files you attach, so we can respond.
Technical and security information
We automatically collect limited technical information when this website or the application is used. This can include Internet Protocol (IP) addresses, browser and device type, date and time of the request, referring URL, requested pages, and error or diagnostic logs. We use this information to operate, secure, and debug the service.
PaperFig Query Volume does not ask you to upload research figures, patient data, or payment card numbers, and we do not store full payment card numbers.
How we use information
We use the information described above to:
- Provide PaperFig Query Volume, including looking up search volume and related keyword metrics that an authorized operator requests.
- Authenticate operators and maintain a connected advertising account they have authorized.
- Secure the application, prevent abuse, and diagnose faults.
- Respond to support requests and legal obligations.
- Improve the reliability of the tool for the PaperFig team’s own content and search-engine planning.
We use connected-account data only to provide the keyword research function the operator requested. We do not use it to run advertisements, build marketing audiences, or change campaign settings or billing.
How we share information
We do not sell your personal information, and we do not sell keyword research data.
We share information only as needed to operate the application:
- Authorization and keyword-metric providers. When you connect an account, the authorization provider and the official keyword-planning interfaces process your authorization and return the metrics the operator requests. Their use of data is also governed by their own policies.
- Hosting and security. This website and the application are hosted on Cloudflare, which processes technical request data to deliver pages, provide DNS, and help protect the service.
- Email. If you contact support, our email provider processes the message so we can reply.
- Legal and safety. We may disclose information if we believe in good faith that it is required by law, necessary to protect the rights, safety, or property of PaperFig or others, or necessary to investigate fraud or abuse.
Authorized members of the PaperFig team may access this information in order to operate and support the application. We do not share it with advertisers or data brokers.
Cookies and similar technologies
This public website does not use advertising cookies and does not run a marketing pixel. We may use essential cookies or similar storage only if needed for security or to keep a signed-in operator session working. You can control cookies in your browser settings. Blocking essential cookies may prevent sign-in from working.
Data retention
We keep authorization identifiers and connected account IDs for as long as the connection is needed to provide the application, and for a reasonable period afterward to maintain security and business records. Keyword queries, returned metrics, and technical logs are kept only as long as needed for research continuity, debugging, security, and legal compliance, and are then deleted or aggregated. Support emails are kept as long as needed to resolve the request and maintain a support record.
You may revoke the application’s access at any time in your account permissions. Revoking access stops new data from being retrieved; it may not immediately delete records we already hold, which you can ask us to delete as described below.
Your choices and rights
You may:
- Decline to authorize the application, or revoke access later from your account permissions.
- Email [email protected] to ask what information we hold, to request a copy, to correct inaccurate information, or to request deletion, subject to legal and security exceptions.
To help us process a request, please write from the email address associated with the relevant account and describe the request clearly. We may need to verify your identity before completing it. If you are in a region that provides additional privacy rights, we will honor those rights as required by applicable law.
Security
We use reasonable technical and organizational measures to protect information, including transport encryption and access limited to authorized operators. No internet service can guarantee absolute security. Please contact us promptly if you believe an unauthorized person has accessed the application.
Children
PaperFig Query Volume is not directed to children, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, email [email protected] and we will take appropriate steps to delete it.
International processing
PaperFig is operated by a team that may process information in the countries where we or our service providers are located. If you authorize the application or visit this website, your information may be processed outside your country of residence, where privacy laws may differ.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If a change is material, we will provide a more prominent notice on this website. The updated policy applies from the effective date stated on the page.
Contact
For privacy questions, requests, or complaints about PaperFig Query Volume, contact:
PaperFig
Email: [email protected]
Website: https://queryvolume.paperfig.io